Contact Us
Get in touch
We’re here to help! Whether you have a question about your order, need assistance choosing the right product, or just want to say hello — the Kivanda team is ready to assist you.
Our online store
Need help now? We’re just a message away!
Your style, our mission — Kivanda.
Address
Bonamoussadi, Douala – Cameroon
Phone
(+237) 675-994-416
(+237) 680-421-438
admin@kivanda.com
sales@Kivanda.com
Frequently asked questions
Please get to us directly if you need something specific. You can reach us through WhatsApp for a quick response.
Do you deliver across Cameroon?
Yes! We offer fast and reliable delivery across most regions within Cameroon.
How long does delivery take?
Delivery typically takes 8–12 business days for the product to get to Cameroon and 2 -3 days to get to your town depending on your location.
How can I pay for my order?
We accept MoMo, Orange Money, Visa Cards, and Bank Transfers.
Can I return or exchange an item?
Yes. Returns or exchanges are accepted within 3 -5 days of delivery, provided the item is unused and in its original packaging.
Do you sell original and premium products?
Absolutely. All our products are authentic, carefully selected, and sourced globally from the manufacturers to meet quality standards.
How do I know my size?
We provide a detailed Size Guide on each product page. Still unsure? Contact our support team — we’ll help you find the right fit.
Can I order via WhatsApp?
Yes! Just click our WhatsApp icon to speak directly with a sales agent and place your order easily.
Where is Kivanda based?
Kivanda is proudly based in Cameroon, with a growing online presence delivering across the country.
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